Digital transformation index in Chile: How well are we doing?

Source: CORFO

According to a study led by CORFO, Chile obtained 43 points on a scale from 0 to 100, known as the Digital Transformation Index, going from “Beginner to Digital Intermediate”. The study considered 8 sectors, eight sectors (commerce, food industry, productive industry, construction, communications, services, health, public administration and basic services) and a total of 465 companies.

The study concluded that “the Communications, Health and Services sectors lead the Digital Transformation, while those in the rear positions are the Public Administration and Construction, this last mentioned being the one that registers the lowest level of maturity”.

The components that the study considered are:

  • Leadership towards digital.
  • Vision and digitization strategy.
  • Digitization of processes and decision making.
  • Forms of work, people and digital culture.
  • Technology, data management and digital tools.

The dimension “Forms of work, people and culture” is the one with the highest level of evolution, which indicates that culture allows a transformation to an Intermediate Digital level, from then on culture can be a brake on transformation if it does not evolve along with the other dimensions.

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